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Be Empathic

Resources to help you be empathic.


Practical Empathy: For Collaboration and Creativity in Your Work
Indi Young
Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.
Empathy: Why It Matters, and How to Get It
Roman Krznaric
Krznaric presents the six life-enhancing habits of highly empathic people, whose skills enable them to connect with others in extraordinary ways – making themselves, and the world, more truly fulfilled..
Well-Designed: How to Use Empathy to Create Products People Love
Jon Kolko
Kolko makes the point that empathy is needed to deeply understand customer needs and feelings, and this understanding must be reflected in the product. He shows how leading companies use a design process of storytelling and iteration that evokes positive emotions, changes behavior, and creates deep engagement.
Wired to Care: How Companies Prosper When They Create Widespread Empathy
Dev Patnaik
Patnaik shows how organizations prosper when they tap into empathy. When people inside a company develop a shared sense of what's going on in the world, they see new opportunities faster than their competitors. People are "Wired to Care," and many of the world's best organizations are, too.


How to Be More Empathetic
This NY Times guide describes steps people can take to acknowledge their biases and move beyond their own worldviews to try to understand those held by other people, and develop empathy.
Six Habits of Highly Empathic People
Roman Krznaric's six habits to make empathy an attitude and a part of our daily lives, and thus improve the lives of everyone around us.
Being empathetic is important. Can you learn empathy?
This article describes three ways you can actively practice empathy in your daily life. This is part two of a two part series on empathy, also read part 1.
Stop Talking About Empathy, and Start Acting On It
For companies to truly win fans and motivate employees, "empathy" has to be more than a word. It needs to be translated into specific action. Read about the author's concept of Human OS.

Media & Interactive

Daniel Goleman on the Three Kinds of Empathy
Daniel Goleman reveals the three types of empathy, and how they make up the recipe for forming strong, lasting relationships (2 1/2 mins).
Unconscious Bias Quiz
This quiz is from Project Implicit, a nonprofit started by researchers at Harvard, the University of Washington and the University of Virginia.
What is Your American Dream Score?
This 5-minute quiz calculates your “American dream score,” which takes into account the factors that were working in your favor and those you had to overcome to get where you are today. I scored a 67/100 - how about you?